April 2013
Business Newsletter

Convergence 2013, Yammer, and upcoming Sales Training Boot Camp!


For those of you that were not able to make the trek to New Orleans last month, we would highly recommend viewing some of the online sessions from Convergence by registering for Virtual Convergence. It only takes a minute!

Some of our favorites include Boost Your Sales Productivity, Building a Social Strategy for your Business, Customer Care Excellence and definitely check out the keynote session on The New Era of CRM, where you can also see a demonstration of Marketing Pilot and NetBreeze. There is a session for everyone. Check it out today!


Sales Training Summer Boot Camp!

SalesMetrix is excited to offer our new Summer Series CRM Sales Training Boot Camp! If it’s time to inspire some new ideas, revamp CRM training and best practices, motivate your sales team or increase executive sponsorship, contact us to schedule your on-site training.

We will include a free CRM System Performance Evaluation if booked by May 31st!


Yammer: A Social Network for Your Business

The December 2012 Release included an integration with Yammer.

So, what is Yammer? Yammer is like a Facebook just for your organization.

In order to join your organization's Yammer network, an applicant must have an email address from your company's domain.

You can also create external networks to allow non-employees, such as suppliers and customers, to communicate with your company.

In addition, you can upload files including images and videos to a file repository, where other Yammerers can download and update them, while also receiving automatic notifications whenever critical files are updated. Yammer claims that companies using Yammer generate about 40 percent less email.

Apps are available for iOS, Android, BlackBerry, and—of course—Windows Phone.

Want more details? Watch this video from Microsoft or check out this article to learn about future Microsoft’s plans for Yammer Integration.


From Our Blog

Latest articles and links from our business consulting team. Hot off the press!


Customer Center

The Dynamics CRM Resource Center has been completely redesigned: check out the new Customer Center for business users!

Update Rollup 13

The CRM 2011 Update Rollup 13 (UR13) release is now available both on the Download Center and on Microsoft Update.