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Dynamics CRM Technical News
Tuesday, November 20, 2012


Browser
Support

Coming in December, Microsoft is expanding the range of desktop browser support to include Firefox and Chrome on Windows, plus Firefox and Safari on Mac.  In addition, Safari will be supported on the iPad!

 



Get
Social

                

The December Update (CRM Online only) introduces the first phase of embedded Skype support.  Users will be able to initiate outbound calls (both to phones and Skype to Skype) directly from CRM forms (similar to the current Lync integration).

The update will also deliver the first phase of integrating Yammer as the social layer for Dynamics CRM. Users can post messages from CRM to Yammer and vice versa; related to CRM records and events or even documents. Users can also follow leads, accounts, contacts, opportunities and cases via the web, desktop applications and mobile device apps.

For more information, please
review the Release Preview Guide or contact us!  

 


Tips & 
Tools
                

- Update Rollup 11 for CRM 2011 is available now.

- Read about "Optimizing and Maintaining the performance of a Microsoft Dynamics CRM 2011 Server Infrastructure"
- Learn about Optimizing and Maintaining Client performance for Microsoft Dynamics CRM 2011 and CRM Online

Interested in Support & Maintenance Plans from SalesMetrix? Contact us for a free analysis!

 

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solutions@salesmetrix.com


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