Manufacturing and Distribution

CRM for Manufacturing is specifically designed to improve the effectiveness and efficiency of sales, marketing, and customer service operations for manufacturing and distribution companies. Built on the Microsoft Dynamics CRM platform, CRM for Manufactures is engineered to improve forecasting effectiveness, channel management, sales productivity, and field service operations. ManufacturingChartHighlights include:

  • Lead Identification and Routing
  • Real-time Quote and Order Management
  • Activity Planning and Loyalty
  • Channel Management & Distributor Portal
  • Manage Tenders and RFPs
  • Track Customer Assets
  • Forecasting Across Multiple Periods
  • Schedule and Dispatch Service Resources
  • Track and Manage Field Work Orders, Service Issues, RMAs, and Warranty Claims

Typically, manufacturers rely heavily on historical sales results to determine future needs. With the corporate globalization and economic volatility trends it is essential to make product demand decisions based on forecasts that incorporate visibility to the sales pipeline.

Built on top of the Microsoft Dynamics CRM platform, CRM for Manufacturing and Distribution provides the ability to achieve seamless integration to back-office and operational systems within your organization, resulting in a truly complete customer information management solution.


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